Social Media Best Practices for Franchises

  How Franchises Should Manage Their Social Media Properties You might be wondering if social media is worth it from a business perspective, and it’s a fair question. Essentially, social media can provide a handsome return on investment… if it’s done correctly. Back in 2013, BIA/Kelsey released a report showing 23% of franchisees said their […]

Social Media Managers! Beware of Hootsuite Auto-Schedule for Instagram

  Does Hootsuite Instagram Update Negatively Impact the Algorithm? As you may know, Hootsuite for Instagram did not previously have any type of a “set and forget” type of scheduling for your Instagram posts. Rather than a post being automatically posted to the platform through your desktop, you actually had to manually post on the […]

10 Key Strategy Adjustments for Facebook’s News Feed Update

By now, you may have heard the big news about the Facebook News Feed Update that Facebook released at the end of this past week. Facebook will be prioritizing posts from friends and families over those posted by Pages (businesses, brands, and publishers).  Here is our take on the bottom line for our clients. “People […]

Turn a Negative (Comment) Into a Positive

Lately, many companies are being confronted with social media campaigns that call them out for advertising on conservative websites, one of the most notable currently is the far-right site Breitbart. Breitbart is a controversial website that is notorious for what its critics call ‘fake’ news with allegations of a white, nationalist racist slant. In opposition, […]

How to Track Dark Social in Google Analytics

  What is Dark Social? The channel Dark Social contains users who arrive to a website via a messaging app, and it’s currently incorrectly tracked in Google Analytics. Read The Atlantic’s post on Dark Social as a primer, otherwise you’ll quickly get lost. Dark social is really just another channel so we’ll be changing how […]

Google Analytics Misattributes 70% of Social Traffic

I won’t apologize for the clickbait title, because it’s true. And lots of different people completely agree. The idea may seem jarring, but once you dig into dark social it isn’t that surprising. A good chunk of social referrals are simply difficult to track, so Google Analytics lumps it into other categories. What is dark […]

Facebook Dislike Button: Bad News For Lazy Marketers

  Users have been asking for it for years and Mark Zuckerberg is finally answering the call. That’s right, Facebook finally is getting a “dislike” button to go along with the popular “like” button feature. So what does this mean? Well, as a user it means you’ll finally get to express your opinion to that […]

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