Content Originally Published on MIT Management Sloan School
There’s little question artificial intelligence and machine learning are playing an increased role in making business decisions. A 2022 survey of senior data and technology executives by NewVantage Partners found that 92% of large companies reported achieving returns on their data and AI investments — an increase from 48% in 2017. But as these technologies enter the mainstream, new issues arise: How will they change the nature of workflow and workplace connection? Will they be ethically harnessed? Will they replace humans? Continue reading to understand what managers need to know to roll out intelligent technology that’s ethical and worker-centric.
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